Manner Monday: “You are welcome”

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The words “no problem” remind me of being on the beach in Jamaica, where every question, comment, request, etc. is met with “no problem mon (man).”  In Jamaica, it works for them; in the States… it doesn’t.  For many, hearing the words “no problem” is like hearing the proverbial fingernails on a chalkboard.

When someone says “thank-you”, the proper response is “you are welcome” or “my pleasure” (as Chick-fil-A has perfected).  SO often you hear the response, “no problem”, which implies that what the person just did for you could have been an imposition or caused you trouble.

And, don’t forget, “please” goes a long way when making a request!  “Would you take this to the post office today?” or “Would you please take this to the post office today?”  It’s a little word that makes a big difference.  And… it’s the little things in life that make us all happy!

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