If you’ve been following Manner Monday for any length of time, you know I’m a fan of unplugging, putting the phone down and engaging in some good old-fashioned ‘face-time’. Just as Business, Social and Dining Etiquette all have many layers, so does Electronic Etiquette: Email Etiquette, typing in ALL CAPS, voicemail messages, voicemail greetings, inappropriate social media sharing, you get the picture. And more than likely you’ve heard many spiels on the basic premise of Electronic Etiquette – giving the person in front of you 100% of your attention. We all get it by now. But sometimes rules are meant to be broken. If the use of technology can improve the conversation, solve a problem, or enhance the social interaction, then, by all means, bring it into the equation. It’s the blatant disrespect for the person in front of you when you ‘tune in to tech’ and ‘tune them out’ that causes problems and ruins relationships.
So yes, there is a time and a place when the benefits of technology and the new and improved digital ‘face-time’ come in handy. For example, during one of our end-of-the-year event for our high school students a couple of years ago, we had unfortunate complications with Mother Nature and had to reschedule our formal dinner and ball. Needless to say, I was saddened to find out a couple of our students would not be able to attend the rescheduled event. One of those who had had a conflict with the new date was a senior, who had not missed a formal dinner in the eight years she had been participating in programs with us. So, to make the best of a difficult situation, we decided to turn to technology… Face-Time to the rescue. We were able to give her a glimpse into the evening and let her ‘chat’ briefly with some of her friends. It’s obviously not as good as attending in person, but it sure was a nice alternative to missing it all together.
Click to Tweet: If tech can improve the conversation, solve a problem, or enhance social interaction – then bring it on. #MannerMonday http://bit.ly/TechFT
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Thanks for reading!
Carey Sue
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Business Etiquette Training and other Workshops Would you like to schedule a workshop or presentation? I have a variety of workshops that can be customized to fit your needs and would love to work with your organization, Click Here to access the Business Section of the website. Or please call or email for more information, 405-721-1467 or CareySue@CareySueVega.com Here are just a few of the workshop topics:
- Etiquette and the Generations – understanding ‘those guys’
- Creating a Great Customer Service Experience
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- ‘Dude You’re Rude!’ Interoffice civility awareness and team building
- First and Lasting Impressions
- Professional Dress
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