Manner Monday®: ‘Thank-you’ = You’re hired!

As seen on:

You’ve heard me time and time again talking about the importance of a hand written ‘thank-you’ note.  We’ve come to expect a thank-you note after sending a wedding present, or a baby gift.  But in the world of business, when you receive that UN-expected note in the mail – that’s the icing on the cake.  That’s the ‘wow’ that makes a difference!

And that simple act of putting pen to paper made a HUGE difference in the life of a local Oklahoma City Metro area resident.  After finding out what I do for a living – a few years ago our realtor, Wyatt Poindexter, shared this story with me.  I recently reached out to ask him if he’d put the story in writing so I could share it with you.

“In 1993 I moved to West Palm Beach to go to college. I talked a friend of mine to move out there with me. My friend, Bryan Pearson, started a new job at the Ibis Country Club Golf Course. One weekend he met Donald Trump at the club. The rain was delaying the golfing so Bryan spent the day talking with Trump. Bryan came back to our apartment and told me all about Trump. Bryan decided to write a “Thank-You” letter to Mr. Trump. About a week letter Trump calls Bryan at our apartment and invited him over for dinner at his famous Mar-a-Lago estate. Bryan went to Trumps house for dinner and Trump was so impressed with him and his letter that he offered him a job. Bryan’s new job was the head house manager of Mar-a-lago.”

Wow!  Now if that doesn’t demonstrate the power of a thank-you note – I don’t know what will.  Of course, every time you write a note, you can’t expect Donald Trump to hire you – but you never know what door it may open, or the opportunity it may present.

Special Announcements:

Passport (9-12th Grade) Program
Our Passport Party is fast-approaching and will take place, Thursday, October 2.  It’s a great way to meet new friends and learn about the program.  Here is the link to more information:

  • The Interview Intensive begins in October, click here for more information:
  • Passport (9-12th Grade) Program registration online via:

Don’t miss out – Business Etiquette Lunch Workshops 
Lunch workshops are a great way to grab a fantastic meal, meet new people in an fun and nonthreatening environment AND learn something at the same time!

Join us for a workshop:

  • Tuesday, October 21, Quail Creek
  • Tuesday, November 18, Gaillardia (Social Etiquette – preparing for the Holidays)

Register via:

Have you seen the Music Video?  Our Student Ambassadors came up with the idea, wrote the lyrics, arranged for the soundtrack recording, I helped arrange the videographer… they did the rest all themselves!  Pretty creative bunch of kids!!!

Don’t forget to watch through to the end for the bloopers!

Click on the picture below to access the video.

Business Etiquette Training and other Workshops
Would you like to schedule a workshop or presentation?

I have a variety of workshops that can be customized to fit your needs and would love to work with your organization, please call or email for more information, 405-721-1467 or

Here are just a few of the workshop topics:

  • Etiquette and the Generations – understanding ‘those guys’
  • Creating a Great Customer Service Experience
  • Business Etiquette and Professionalism – Navigating Lunch and Networking Events
  • First and Lasting Impressions
  • Professional Dress

As always, thanks for reading!

– Carey Sue

Copyright 2022