Manner Monday®: Digitally Dumped

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by Carey Sue Vega in Etiquette, Manner Monday, Manners

We are on vacation this week so I thought I would share this post from a few years ago that was a huge hit…

It doesn’t take a rocket scientist to figure out Social Media is hot.  For the most part, it’s how the younger generation communicates with one another, either via text message, or a number of other instant messaging apps.  And you don’t have to look very far to see teenagers (and many adults) glued to their miniature ‘best friend’.  ‘Best friend’, unfortunately, seems to be the best description for their mobile device… as they are choosing to spend the vast majority of their time with these little gadgets.  So it shouldn’t be surprising to know that when it comes to delivering bad news, their method of choice is to send a text or post the news on social media.

I don’t know too many people who actually look forward to conflict or delivering bad news.  It’s an unfortunate part of life that sometimes has to happen.  I know as the receiver of bad news, I would much rather hear it in person; and at a minimum, in person over the phone.  When it is delivered in person, empathy and sympathy can be conveyed by tone of voice and body language.  When it’s sent via text or social media, it’s black and white – cold as ice – zero personality – harsh.

And no, an emoticon doesn’t quite convey a gentle electronic letdown.  Delivering bad news may not be fun and we may not look forward to it.  But doing it in person is the right thing to do.  Don’t you agree?

Special Announcements:

Don’t miss out… Registration now for our 5-8th grade programs that begin soon in the Oklahoma City and Edmond areas and classes are fulling up quickly.  We have a waiting list for some of the groups.
And yes, a deposit can still be made to secure their spot!
For more information, visit the registration page on the website:

The highest compliment you can give us is a referral to your friends and coworkers. Please share our registration and contact information with any families you think might be interested in participating in our program.

Each year we build on the previous year as we add to the curriculum.  We have many students who continue with us each season, from our Level 5 (5th grade) program through our Passport (High School) Program.  Our goal with the continuous exposure, and gentle reminders, of the courtesies we teach over consecutive years – is to assist you in raising well-mannered young adults.

  • Continued Exposure:  Just as continued exposure to athletics and school homework reaps rewards; continued exposure to the social skills taught in our program will provide lifelong lessons that will benefit your child throughout the classroom and into the boardroom.
  • Benefits and Rewards:  One of the biggest rewards of our students returning year after year, is the virtual ‘light bulb’ that seems to turn on and stay on; the students are really starting to get it and they are very proud of themselves.  Their confidence is building.  We’ve highlighted some of our graduating seniors on my blog at

5-8th Grade Levels:  Tuition for the 2014-2015 season is $425.

  • 5-8th Grade registration online via:

9-12th Grade Levels:  Registration is open and will continue with the Early Bird discount into the fall.  Register early to avoid the waiting list.

  • 9-12th Grade registration online via:

Business Etiquette Training and other Workshops
Would you like to schedule a workshop or presentation?

I’m busy booking projects and working on presentations for clients and am already scheduling well into the Fall!  Thank you so much for your continued support for this part of my business!

I have a variety of workshops that can be customized to fit your needs and would love to work with your organization, please call or email for more information, 405-721-1467 or

Here are just a few of the workshop topics:

  • Etiquette and the Generations – understanding ‘those guys’
  • Creating a Great Customer Service Experience
  • Business Etiquette and Professionalism – Navigating Lunch and Networking Events
  • First and Lasting Impressions
  • Professional Dress

As always, thanks for reading!
– Carey Sue

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