When someone goes out of their way to make a specific introduction for you, they are putting their reputation on the line and asking a friend or colleague to make time for you and potentially offer help or advice.   At that point, you become a personal reflection of the introducer – it’s not all about you. It’s important to remember the introducer is using their reputation for you … don’t fumble the opportunity! It’s a personal favor, and remember not too many requests can be made of any one person...

Two different friends reached out this past week with questions about the formalities of names when addressing an envelope so I thought I’d share some of the most common salutation rules that may be helpful to you. Informal: Carey Sue Vega Street Address City, State, ZIP CODE...

Hello Friends, The Vega family is enjoying a late summer family vacation.  After 3 broken bones (two for our son and one for my husband), we are excited to get away for a little R&R before school starts.  We loaded up with my mother-in-law...

Channel 4 asked me to do a segment last week on some do’s and don’ts about sending your child off to college.  I don’t have a link to the video, but I do have the transcript and thought I would share in case you missed...

A few years ago I ran across Brian Housman, he’s a really smart guy when it comes to Teens and Tech and staying on top of things we as parents need to know.  I often get emails and calls on this topic, so I...

Our 11 year old son recently learned the meaning of ‘TMI’ (Too Much Information).  And no I won’t go into detail about what prompted the explanation… he’s a boy, and he’s 11, I’ll leave it at that :-/ That discussion reminded me of the...

I have an exciting announcement… Manner Monday will resume as normal next week… Today, I’m super excited to announce two new programs I’m launching in two weeks!  I’ve received a record number of phone calls and emails this summer with special requests to work...

If you live in the States, I hope you are enjoying a fun-filled long weekend with family and friends to celebrate the Fourth of July!  And a Happy Canada Day to our friends up North! Whichever Holiday you may (or may not) be celebrating,...

When I work with businesses on Customer Service training, we always talk about how ‘REALLY good’ customer service is hard to find.  You can find numerous examples of mediocre and bad customer service, but ‘REALLY good’ examples usually have people stumped after they say...

When Channel 4 asked if I would help with a segment on ‘roommate etiquette’, my immediate thought was… this is going to be fun!  We touched on borrowing, sharing, boundaries, and yes – we even dappled in bathroom manners 🙂 Click here to watch: Do...